TERMS AND CONDITIONS

  1. About the Website

    • Welcome to https://Myticketrider.com ("Website"). The Website provides ticketing and related services ("Services").
    • The Website is operated by Myticketrider Pty Ltd (ACN: 675 107 187) ("Myticketrider"). Access to and use of the Website or any of its associated products or services is provided by Myticketrider. Please read these terms and conditions ("Terms") carefully. By using, browsing, and/or reading the Website, you signify that you have read, understood, and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website or any of the Services immediately.
    • Myticketrider reserves the right to review and amend these Terms at its sole discretion. Any changes take immediate effect from the date of publication. Reasonable efforts will be made to notify users of updates. Before continuing, we recommend you keep a copy of the Terms for your records.
  2. Acceptance of the Terms

    • You accept the Terms by remaining on the Website. You may also accept the Terms by clicking Accept or Agree where this option is made available in the user interface.
  3. Registration to use the Services

    • To access the Services, you must register for an account through the Website (Account). You may be required to provide personal information, including:
      • Email address
      • Preferred username
      • Mailing address
      • Telephone number
      • Secure password
    • You warrant that the information you provide is accurate, correct, and up to date.
    • Myticketrider reserves the right to suspend or terminate accounts containing false or outdated information.
    • Once you have completed the registration process, you will be a registered user of the Website (Member) and agree to be bound by the Terms.
    • You may not use the Services if:
      • You are under the legal age to form a binding contract; or
      • You are barred from receiving services under Australian or applicable international law.
  4. User Obligations

    • As a registered user, you agree to:
      • Use the Services only for lawful purposes and in accordance with these Terms;
      • Maintain the confidentiality of your Account credentials;
      • Notify Myticketrider immediately of unauthorised use of your Account;
      • Not engage in unauthorised scraping, copying, or resale of ticketing information;
      • Be responsible for verifying ticket details, event terms, and ensuring compliance with any event provider’s policies;
      • Not resell tickets via unauthorised channels;
      • Not use the Website for fraudulent, misleading, or deceptive activities.
    • Myticketrider reserves the right to terminate access for any breach of these obligations.
  5. Marketing Communications

    • By clicking I agree to the Terms and Conditions checkbox during account creation, you agree that Myticketrider may use your registration details, including your email address and phone number, to send you promotional materials, special offers, and updates related to our Services only.
    • You may opt-out of these communications at any time by following the unsubscribe link in the emails or contacting our support team.
  6. Payment Terms

    • Payments must be made using the accepted payment methods listed on the Website.
    • You agree Myticketrider is not responsible for errors by third-party payment processors.
    • If a payment is returned or denied, you are liable for associated fees.
    • Users waive chargebacks unless fraud is proven.
    • Myticketrider reserves the right to adjust pricing at any time.
  7. Refund & Cancellation Policy

    • Refunds will only be issued if Myticketrider is unable to continue providing Services or at Myticketrider’s sole discretion.
    • Refunds for event cancellations, postponements, or reschedules will be subject to the policies of the event organiser or ticket provider.
    • Myticketrider is not responsible for non-fulfillment of tickets by third-party sellers.
    • Administrative fees may apply for processing refunds.
  8. Intellectual Property

    • All content on the Website, including trademarks, logos, text, and images, is owned or licensed by Myticketrider. Unauthorised use, reproduction, or distribution is prohibited.
    • You may:
      • Use the Website for personal, non-commercial purposes.
      • Print Website pages for personal use.
    • You may not:
      • Copy, modify, or distribute Website content without permission;
      • Use Myticketrider branding without prior written consent.
  9. Privacy & Data Security

    • Myticketrider values user privacy. Information collected is governed by our Privacy Policy, available on the Website. We implement security measures to protect user data, but we cannot guarantee absolute security.
    • Users are responsible for protecting their login credentials.
  10. Dispute Resolution

    • If a dispute arises:
      • The parties must attempt good-faith negotiation within 28 days.
      • If unresolved, the dispute shall be referred to mediation facilitated by the Australian Mediation Association.
      • Mediation will be held in Melbourne, Australia. Costs will be shared equally.
      • If mediation is unsuccessful after 2 months, either party may pursue legal action.
  11. Limitation of Liability

    • To the extent permitted by law:
      • Myticketrider is not liable for indirect, incidental, or consequential damages;
      • Liability for direct damages is limited to the cost of the Services provided;
      • Myticketrider is not responsible for cancellations, delays, or failures by thirdparty service providers; and
      • Myticketrider is not liable for events beyond its control, such as pandemics, government restrictions, or supplier bankruptcies.
  12. Competitors

    • Competitors may not use the Website for commercial purposes. Any breach may result in legal action.
  13. Termination

    • Myticketrider may terminate these Terms if:
      • You breach any provision;
      • Required by law;
      • Continuing Services is no longer commercially viable; or
      • Users may terminate their account by providing written notice
  14. Indemnity

    • You agree to indemnify Myticketrider, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
      • all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with your content;
      • any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
      • any breach of the Terms.
  15. Governing Law & Jurisdiction

    • These Terms are governed by the laws of Victoria, Australia. Disputes shall be resolved in Victorian courts.
  16. Severability

    • If any provision is found unenforceable, the remaining Terms shall remain in effect.

For inquiries, please contact admin@Myticketrider.com.
Last updated: February 2025.

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